Shipping policy

United States:

  • We use both the United States Postal Service and UPS. Ships within 3 - 5 business days.

Canada:

  • We use a mix of services between FedEx, DHL, and UPS. Ships within 8 - 14 business days.

Other International:

  • We use a mix of services between FedEx, DHL, and UPS. Ships within 8 - 14 business days.

 

Duties, Fees and Taxes:

For United States customers, there are no additional customs, duties, and taxes other than what is paid at checkout.

Canada, UK, Australia, and Japan are all delivered with duties paid (DDP).

All other international countries are delivered with duties unpaid (DDU).

With that being said, we make every effort for our international customers to minimize the potential taxes you might receive when we ship your packages. We are actively working to set up distribution in your country so that the extra tax burden is eliminated for our customers. If you have any questions, concerns or suggestions please feel free to contact us a TheHairchanic@gmail.com